Service Systems Engineering (SSE) is nothing but a multidisciplinary approach that can be used to manage and design value co-creation of a service system. With its help, one can extend the holistic view of a system to a customer-centric, end-to-end view of service system design. 

Here, the service systems engineers must be playing the role of an integrator by considering the interface requirements for interoperability of service system entities, which will not only help in technical integration but also for the processes and organization that will be needed for creating optimal customer experience.

The SSE make use of disciplined approaches to minimise any notable risk by coordinating social aspects, environmental and human behaviour, the operations, customer care, governance, service management and technology development processes. 

Here, let us see how systems engineers can take care of systems engineering services.

• They must have a knowledge about the service systems management along with good understanding of cross-disciplinary issues. The skills like scheduling, budgeting, leadership and management of information systems and technologies should come in handy.
• They should know how service systems operate. Engineers must be proficient in process evaluation and quality improvement followed by customer relationships. They should also know how to manage uncertainty.
• They must have business management skills as well. The essential business skills are business planning, project costing and change of management.
• They should be at par with essential analytical skills, which include problem solving, economic decision analysis, risk analysis, probability and statistics, cost estimating and generic problem solving.
• The service design process is complicated, and include lots of methods, processes, and procedures to verify and validate service requirements. So, a systems engineer must have this knowledge so that failures by any entity do not disturb the other operations.
• Their systems engineering approach should be able to manage conflict, optimizing the strategic decision-making of both private and public organizations.
• They should also have innovation and creativity in services. There must be present skills like creative thinking methods, service innovation and the use of a systematic approach to reduce rework, total development cost, and overall time to market. 
• The engineer must also be adept in financial and cost analysis management, and should have additional business skills like ratio analysis, activity-based costing, cost estimation under uncertainty and capital formation.
• Last but not least, they should have an important skill of marketing management too. 

With a highly talented team of engineers on board, Orthogone systems engineering services assure you the best results.