Business

Mastering the Power of Words: A Blueprint for Business Success

In today’s dynamic and often divisive world, communication isn’t just a soft skill—it’s a business imperative. That’s the compelling message at the heart of Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, the transformative new book by Molly Tschang and Marshall Goldsmith. With a foreword by renowned leadership expert Ken Blanchard and an epilogue by Alan Mulally, former CEO of Ford and Boeing, this book explores why clear, courageous communication is the ultimate currency of effective leadership and organizational success.

At its essence, Say It Skillfully is a strategic guide for anyone looking to elevate their communication game—whether you’re a CEO leading global teams or a professional aiming to make a greater impact within your organization. The authors outline tangible tools for overcoming communication fears, embracing tough conversations, and using language as a catalyst for connection and influence.

Molly Tschang, a respected executive coach, and Marshall Goldsmith, one of the world’s most influential leadership thinkers, combine their expertise to deliver a playbook filled with practical techniques and real-world relevance.

A central theme of the book is the importance of engaging in courageous conversations. These are the moments many avoid—confronting conflict, offering critique, or addressing sensitive issues. Tschang and Goldsmith equip readers with the mindset and skills to approach these discussions with clarity and courage, turning friction into fuel for trust and transformation.

Another key focus is feedback—how to give it constructively and receive it with grace. The book redefines feedback not as confrontation but as an opportunity for mutual growth. Readers are guided through best practices for delivering insights without triggering defensiveness and for embracing feedback as a stepping stone to excellence.

Creating a culture of open dialogue is another pillar of the book. The authors emphasize that when team members feel genuinely heard, morale and performance rise. They share proven strategies for leaders to foster transparency and psychological safety, making open communication a default practice rather than a rare exception.

Throughout the book, engaging anecdotes and step-by-step guidance illustrate how to put principles into practice. These scenarios—pulled from boardrooms, team meetings, and one-on-one conversations—make the lessons tangible and immediately actionable.

Ken Blanchard’s foreword offers an inspiring prologue to the journey ahead, framing communication as the foundation of exceptional leadership. His insights set the tone for what follows: a hands-on manual for anyone committed to leading with empathy and intention.

In the epilogue, Alan Mulally reinforces these ideas with reflections from his own leadership at Ford and Boeing. His stories underscore the real-world impact of authentic, aligned communication, showing how it can drive clarity, unity, and extraordinary outcomes even in times of crisis.

Say It Skillfully is more than a book—it’s a toolkit for building better relationships, teams, and businesses. Whether you’re a senior leader aiming to energize your organization or a team member striving to grow your career, this guide provides the communication strategies needed to succeed in today’s fast-paced workplace.

Releasing on May 20th in print, digital, and audio formats, Say It Skillfully is a must-have resource for anyone serious about mastering the most powerful skill in business—communication. Don’t just speak. Speak with purpose. Speak to win—together. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy